Terms & Conditions

Payments
Currently accept credit card payments through Fondy only.

Shipping
Orders are processed Monday through Friday and are shipped within 1-3 weeks of placement, excluding weekends and public holidays. I personally wrap each package carefully to ensure it gets to you safely.

Product Availability
All items are one of a kind and never mass produced. You can send a message with your own design or idea and I can create it or pick up an individual idea.

Return Policy
All sales are Final. No returns. If for any reason you are not satisfied with your order, please let me know and I will work with you to ensure a positive shopping experience. I encourage you to ask any questions you may have before purchasing.

Legal
After placing an order you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorize a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by STILLALIVE.

Thank you and happy shopping!